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Nortel 920-464 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- System monitoring and diagnostics
- Fault isolation and troubleshooting tools
- Backup, restore, and upgrade procedures
System Programming and Feature Configuration- Voicemail and call routing setup
- Dial plan and numbering plan configuration
- Telephony services configuration (lines, trunks, extensions)
Installation and Initial Configuration- Initial IP configuration and access setup
- Hardware installation procedures
- Software provisioning and system startup
Networking and Integration- IP telephony integration
- Integration with external PSTN networks
- SIP/VoIP configuration basics
BCM System Overview- System components and telephony concepts
- Release differences and platform capabilities
- BCM product family architecture (BCM50, BCM200/400, BCM450)

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