Exam Name: Callpilot 4.0 installation and maintenance exam
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Nortel 920-162 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - System monitoring
|
| Topic 2: CallPilot Architecture and Components | - Telephony integration
|
| Topic 3: System Administration | - Feature configuration
|
| Topic 4: Installation and Configuration | - Initial configuration
|
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