Instant Download Nortel : 920-105 Questions & Answers as PDF & Test Engine
Updated: Sep 03, 2026
No. of Questions: 52 Questions & Answers with Testing Engine
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Nortel 920-105 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Call Center Server Architecture | - Server roles and system architecture - Call routing and call processing fundamentals - Symposium Call Center components overview |
| Configuration and Administration | - Agent and skillset configuration - Queue and routing configuration - User and role management |
| Troubleshooting and Support | - Error diagnostics and resolution - System health verification - Common installation and runtime issues |
| Maintenance and Monitoring | - Performance tuning and optimization - System monitoring tools and logs - Backup and recovery procedures |
| Installation and Deployment | - Initial system configuration - Hardware and software prerequisites - Installation procedures for Symposium Call Center Server |
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