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Updated: Sep 04, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
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Nortel 920-165 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Contact Center Fundamentals (RIS 6.0) | - Architecture and system components
|
| System Administration | - User and access management
|
| Operational Management | - Troubleshooting basics
|
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