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Microsoft MB2-866 Exam Syllabus Topics:

SectionObjectives
Manage Data and Reporting- Configure Reporting
  • 1. Create and modify reports
    • 2. Configure dashboards and charts
      - Manage Data
      • 1. Manage data quality and duplicate detection
        • 2. Import and export data
          Customize Solutions and Deployment- Configure System Settings
          • 1. Configure organization settings
            • 2. Manage system customization settings
              - Manage Solutions
              • 1. Create and export solutions
                • 2. Import and manage solutions
                  Customize Microsoft Dynamics CRM- Customize the User Interface
                  • 1. Customize navigation and site maps
                    • 2. Configure forms and views
                      - Configure Entities and Fields
                      • 1. Create and modify entities
                        • 2. Create and configure attributes
                          Configure Microsoft Dynamics CRM Functionality- Configure Security
                          • 1. Configure security roles
                            • 2. Configure teams and business units
                              - Configure Business Rules and Processes
                              • 1. Configure dialogs and business process flows
                                • 2. Configure workflows

                                  Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

                                  1. You import one managed solution and two unmanaged solutions into a Microsoft Dynamics CRM 2011 organization. In each imported solution, the display name for the Account entity has been changed. None of the three display names are the same. After you publish all customizations, which display name will be shown to users?

                                  A) the display name from the managed solution
                                  B) the display name from the last solution published
                                  C) the default display name Account
                                  D) the display name from the first solution published


                                  2. You need to change the order of the related entities in the Common navigation group of the Microsoft Dynamics CRM 2011 Account form. Which should you do?

                                  A) Drag and drop to reorder the entities in the body of the Account form.
                                  B) Drag and drop to reorder the Navigation-related entities on the Account form.
                                  C) In the field explorer, drag and drop to reorder the entities on the Account form.
                                  D) In the Relationships Properties window, edit the display order of the navigation items.


                                  3. A custom Microsoft Dynamics CRM 2011 team named SalesTeam1 merges with another team within the organization. You plan to remove SalesTeam1 from the organization by using functionality available from the Microsoft Dynamics CRM user interface. You need to prepare SalesTeam1 for deletion. What should you do?

                                  A) Remove all users from SalesTeam1.
                                  B) Change SalesTeam1's business unit.
                                  C) Reassign SalesTeam1's records to a different team or user.
                                  D) Delete SalesTeam1's connections.


                                  4. In Microsoft Dynamics CRM 2011, which of the following statements about auditing is true?

                                  A) All custom entities can be enabled for auditing.
                                  B) All system entities can be enabled for auditing.
                                  C) Auditing will track which users read a record.
                                  D) Auditing will track users logging in and out of Microsoft Dynamics CRM.


                                  5. A company uses Microsoft Dynamics CRM 2011 with Microsoft SQL Server 2008 Enterprise Edition. For what length of time will Microsoft Dynamics CRM automatically create partitions of audit logs?

                                  A) 7 days
                                  B) 30 days
                                  C) 6 months
                                  D) 3 months


                                  Solutions:

                                  Question # 1
                                  Answer: B
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: C
                                  Question # 4
                                  Answer: A
                                  Question # 5
                                  Answer: D

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