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IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) Sample Questions:

1. One way a product ownership analysis (POA) practitioner supports an iteration review ceremony is through:

A) questioning to understand the product packaging.
B) asking clarifying questions to understand the feedback provided.
C) gathering the post-it notes and removing the comments made.
D) asking repeat questions to discard excessive feedback provided.

2. A critical role of a product ownership analysis (POA) practitioner is to ensure that the product:

A) is built as fast as possible.
B) produces as much value as possible during the first release.
C) delivers the right value through each iteration.
D) is free of any bugs.

3. Which type of goal keeps the focus on the customer and the product?

A) Agreed
B) Shared
C) Common
D) Planned

4. Which technique can be used to identify motivational insights for a customer?

A) Persona
B) Interviews
C) Observation
D) Empathy map

5. Active listening is used to clarify what the customer is expressing by paying attention and:

A) correcting responses, providing judgement and questioning appropriately.
B) deferring feedback, providing constructive criticism and responding with improvements.
C) clarifying actions, deferring questions and providing appropriate improvements.
D) paraphrasing feedback, deferring judgement and responding appropriately.

Solutions: