Exam Name: Social Software and Unified Communications Sales Mastery Test v1
Certification Provider: IBM
Corresponding Certification: IBM certifications II
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IBM 000-M196 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Lotus Sametime: Unified Communications & Collaboration | 17% | - Unified Communications Solutions Overview |
| Lotus Connections and Lotus Quickr Empowerment | 47% | - Lotus Connections and Quickr Capabilities |
| Social Software | 36% | - Lotus Connections and Social Software Concepts |
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