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IBM 000-020 Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- Deployment prerequisites and environment setup
- Basic configuration and initialization
Administration and Management- User and system administration tasks
- Policy and configuration management
Security and Best Practices- Access control and authentication
- Operational best practices
IBM Product Knowledge- Product capabilities and positioning
- Core IBM solution architecture and components
Monitoring and Troubleshooting- Common issues and resolution procedures
- System monitoring and logs

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