Exam Name: IBM Sametime 9.0 Fundamentals
Certification Provider: IBM
Corresponding Certification: IBM Certified Associate
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Updated: Jul 23, 2026
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IBM C2040-414 Exam Syllabus Topics:
| Topic | Details |
|---|---|
| IBM Sametime Skills Requirements | -Identify the skills required to administer an IBM Sametime infrastructure -Identify administrative requirements for IBM Sametime components -Understand the IBM Sametime architecture -Understand IBM Sametime server components and roles -Compare IBM Sametime Communicate vs. Conference vs. Complete -Identify IBM Sametime ports and URLs -Summarize installation steps -List the mobile and browser clients -Describe client deployment methods -Describe features of the instant messaging, standalone, embedded and web clients -Describe the features IBM Sametime Mobile -Describe features of the Meeting Center, Web and Rich Client -Describe audio and video capabilities through the web and through peer to peer -Understand audio and video integration -Understand requirements for traversing video features through a network firewall -Understand requirements for integrating into an existing IBM Domino network -Identify IBM Sametime Advanced features -Review migration steps -Explain the use of LDAP with IBM Sametime -Explain accessing IBM Sametime services from outside the network -Explain clustering/HA options -Understand IBM Sametime Unified Telephony scope: what it does and what hardware is involved -Understand policy settings |
| Managing IBM Sametime | -Verify IBM Sametime system requirements (including limitations of virtualization) -Identify supporting servers needed (IBM DB2, IBM WebSphere, IBM Domino, LDAP, IBM Sametime) -Understand the fundamentals of IBM Sametime System Console -Configure LDAP for IBM Sametime -Work with IBM DB2 -Manage IBM Domino security (configure trusted IP) -Configure virtual hosts -Perform actions to start and stop the IBM WebSphere Application Server -Configure IBM Sametime Business Cards -Assign and apply policies |
| IBM Sametime Clients | -Work with IBM Sametime features and preferences -Understand and work with mobile clients -Understand and work with the Meeting Room features -Work with Broadcast Communities and Persistent Chat -Identify IBM Sametime client features within IBM Sametime Unified Telephony -Understand the inclusion of the soft phone -Understand plug-in deployment and update sites -Add communities -Work with the Contact list -Configure transcripts and chat logging -Use voice and video in meetings and chats -Use offline messaging |
| Integration with other Products | -Understand IBM Notes integration -Understand IBM Connections integration -Understand IBM WebSphere Portal integration -Understand IBM Sametime Plug-ins -Understand IBM Sametime Gateway connectivity to all supported instant messaging communities |
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IBM Sametime Fundamentals Exam Certification Details:
| Exam Name | IBM Certified Associate - Sametime 9.0 |
| Books / Training | IBM Sametime Product Page Administering IBM Sametime 9.0 Documentation |
| Passing Score | 67% |
| Sample Questions | IBM Sametime Fundamentals Sample Questions |
| Number of Questions | 61 |
| Exam Price | $200 (USD) |
| Exam Code | C2040-414 |
| Schedule Exam | Pearson VUE |
| Duration | 90 mins |
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IBM C2040-414 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Interoperability | - Directory and authentication integration - Integration with IBM collaboration tools |
| Topic 2: IBM Sametime Overview | - Architecture and core components - Key features and capabilities |
| Topic 3: Troubleshooting and Support | - Log analysis and problem resolution - Common issues and diagnostics |
| Topic 4: Administration and Configuration | - User and policy management - System configuration and maintenance |
| Topic 5: Installation and Deployment | - Server installation concepts - Client deployment and configuration |
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