Exam Name: GCP7-System Consultant for Inboud Voice
Certification Provider: Genesys
Corresponding Certification: Genesys Certification
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Genesys GE0-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting and Optimization | 20% | - Common Issues Resolution
|
| Inbound Call Routing and Strategy | 30% | - IVR and Self-Service
|
| Configuration and Administration | 25% | - System Management
|
| Genesys Engage Inbound Voice Architecture | 25% | - Network and Media Interfaces
|
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