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ITIL v3 Foundation: Prerequisites
It is important to note that any individual interested in ITIL can go for the ITIL v3 Foundation certification without any problems as it does not have any prerequisites, other than passing the corresponding exam. This foundational-level certificate covers all the areas of the service lifecycle, which is why it is so beneficial for all the candidates.
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Intended Candidate for ITILFND Exam
The fashioning of such a test considered those candidates requiring a basic grasp of the ITIL standard, those desiring the understanding of how the ITIL can work in promoting ITSM, and specialists who operate within a company that is utilizing ITIL. Also, anyone in need of ITSM knowledge can reach for this exam.
EXIN ITILFND Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ITIL Practices | 29% | - Key Practices
|
| Topic 2: The Four Dimensions of Service Management | 8% | - Four Dimensions
|
| Topic 3: ITIL Guiding Principles | 15% | - Guiding Principles
|
| Topic 4: The Service Value Chain | 10% | - Service Value Chain Activities
|
| Topic 5: The ITIL Service Value System | 16% | - Service Value System Components
|
| Topic 6: Key Concepts of Service Management | 22% | - Service Management Concepts
|
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