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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Claims Handling | 8% | - Settlement and subrogation - Broker's role in claims - Claim reporting process |
| Liability Insurance | 12% | - Legal liability concepts - Personal liability coverages - Commercial general liability |
| From Quote to Policy | 10% | - Policy structure and components - Policy issuance and delivery - Quotation and binding authority |
| Property Insurance Exposures | 10% | - Small commercial property risks - Personal property risks - Exposures and perils |
| Communication and Service Skills | 8% | - Record keeping - Policy changes and endorsements - Client communication |
| The Application Process | 10% | - Duty of disclosure - Underwriting considerations - Completing applications |
| Sales and Client Needs | 10% | - Client consultation - Risk identification - Insurance solutions |
| Property Insurance Wordings | 12% | - Common policy forms - Valuation methods - Coverages and exclusions |
| Insurance and the Intermediary | 10% | - Legal duties and ethics - Licensing and regulation - Roles of brokers and agents |
| Automobile Insurance | 10% | - Mandatory and optional coverages - Provincial variations - Rating and policy issues |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
Question 1
Which statement describes the reimbursement of voluntary medical payments under a personal liability policy?
A. The insured and the third party must live in the same household for there to be payment.
B. The third party will be reimbursed solely for direct damage to their property.
C. The insured is required to provide written proof and medical documentation.
D. The injured party is required to prove that their injuries occurred as a result of negligence.
Question 2
Lindy, a new producer, has a robust client list and has struggled to find time to acquire new customers. To meet her aggressive sales goals, she has decided to pivot to increasing revenues primarily from her current clients.
Discuss the TWO techniques that will allow Lindy to grow her business mainly from within.
Question 3
Why is the precedent-setting case Fine's Flowers Ltd. et al. v. General Accident Assurance Co. of Canada et al. significant?
A. Established that intermediaries will be held accountable if they provide legal advice
B. Defined special risks and the responsibility the insurer has to limit the intermediary's authority
C. Restructured the content of agency contracts between insurers and intermediaries
D. Outlined the intermediary's stringent duty of care owed to clients
Question 4
What must an intermediary remember when using a valuation guide to calculate the replacement cost for a dwelling?
A. There is no substitute for an on-site inspection by the intermediary.
B. The tool used by each insurer would provide the exact same calculation.
C. The mortgage value may be less than the cost of replacing the building.
D. There will be increased costs to repair or replace luxury or custom dwellings.
Question 5
Which action on the part of the insured would most likely result in a surcharge to the insurance policy?
A. Trade-in of an existing vehicle for an eco-friendly vehicle
B. Disclosure that his home has two mortgages
C. Purchase of a new sports car for his teenage son to drive
D. Installation of a high-end home security system
Solutions:
| Question 1 Answer: C | Question 2 Answer: Only visible for members | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: C |
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