Exam Name: Support. BB 10 Devices & BB Device Svc. in Enterprise Envir
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications
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Instant Download BlackBerry : BCP-340 Questions & Answers as PDF & Test Engine
Updated: Sep 05, 2026
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BlackBerry BCP-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting BlackBerry 10 Devices and Services | 30% | - Connectivity and network issues - Activation and synchronization problems - Performance and error resolution - Log analysis and diagnostic tools |
| Administration of BlackBerry 10 Devices | 30% | - User account and group management - Application management and deployment - Device provisioning and activation - Policy configuration and assignment |
| Architecture and Data Flow | 25% | - BlackBerry Device Service architecture - Communication protocols and data paths - Infrastructure requirements - Server components and integration |
| Reference Information and Resources | 2% | - Knowledge base and support portals - Using official documentation |
| Security and Compliance | 13% | - Regulatory compliance - Encryption and data protection - Security policies and controls - Remote wipe and lock procedures |
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