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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Topic 2: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Topic 3: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Topic 4: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 5: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Topic 6: Call Flow Analysis | 15%-20% | - Call Processing
|
Avaya Aura® Core Components Support Certified Sample Questions:
How can an inactive SM100 be reset?
- A. Run the reboot SM100 command from RHEL Command Line Interface of Avaya Aura System Manager (SMGR).
- B. Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected.
- C. Use the SMGR web interface to reset the SM100 by navigating to Services > Security > Security Module.
- D. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).
- E. Click the 'Reset' button on the Security Module Status page in Avaya Aura System Manager (SMGR).
- F. Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM)
Correct Answer: C 🗳️
Ignoring Presence, how many event packages does an AST endpoint need to subscribe to be fully functional in a non-IMS environment?
- A. 16
- B. 3
- C. 12
- D. 7
- E. 1
Correct Answer: D 🗳️
What are the three types of certificates used in the Avaya Aura server?
- A. Root or a Certificate Authority (CA) certificate and Server Identity certificates
- B. Site Root certificates and Security certificates
- C. Intermediate certificates and Domain certificates
- D. Backup server and default certificates
- E. Root or a Certificate Authority (CA) and SIP default certificates
Correct Answer: A 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file, specifically for a certain date range?
- A. By using the Linux cd to /var/log/Avaya and cat callproc.log commands
- B. By using the CM SAT to enter the display callproc log all command
- C. By using the Linux cd to /var/log/Avaya and cat ecs.log commands
- D. By using the Linux cd to /var/log/esc and ls -l commands to find current <log filename>; cat <log file name>
- E. By using the Linux command grep to filter the log file contents based on a specific date range
- F. By using the CM SAT to enter the list callp log all commands
Correct Answer: D 🗳️
How can you show that a session is actually reaching the Avaya Aura Media Server (AAMS)?
- A. Use the command 'show sessions' on the Media Server CLI.
- B. From SSH, go to the AAMS and issue the list active sessions current. command.
- C. From Avaya Aura System Manager (SMGR) home page, click on the Media Server, and click on the link: list active sessions.
- D. In AAMS Element Manager select Monitoring > Active Sessions.
- E. In AAMS Element Manager, Select System Status > Element Status > More Actions > display active sessions.
Correct Answer: D 🗳️
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