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Avaya 3103 Exam Syllabus Topics:

SectionObjectives
Deployment and Integration- Network and security integration
  • 1. Firewall ports and NAT traversal
    • 2. Directory and authentication integration
      - Enterprise deployment scenarios
      • 1. Centralized vs distributed architectures
        • 2. Meeting room integration (XT endpoints)
          Radvision Scopia Solution Fundamentals- Video communications protocols
          • 1. H.323 fundamentals
            • 2. SIP signaling basics
              - Scopia architecture overview
              • 1. System topology and deployment models
                • 2. Components of Scopia solution
                  Scopia Infrastructure Components- MCU and conferencing services
                  • 1. Continuous Presence vs Switched Video
                    • 2. Conference resource management
                      - Scopia Desktop and client services
                      • 1. Desktop client connectivity
                        • 2. Firewall traversal mechanisms
                          Troubleshooting and Operations- Logging and diagnostics
                          • 1. Pathfinder logs
                            • 2. Scopia Desktop server logs
                              - Call failure analysis
                              • 1. H.323 to desktop client troubleshooting
                                • 2. Connectivity and bandwidth issues

                                  Avaya Radvision Scopia Solution for Video Communications Sample Questions:

                                  1. Through which operation can new meeting types for iVIEW be created?

                                  A) The iVIEW has a fixed list of meeting types and they cannot be changed at all.
                                  B) Set new meeting types on the MCU.
                                  C) Download new meeting types from one of the configured MCUs.
                                  D) Manually create a new meeting type through the iVlEW.


                                  2. Which statement regarding the difference between Geo cascading and Capacity cascading is correct?

                                  A) Geo cascading will happen only when you are running out of ports on the local MCU.
                                  B) Capacity cascading will not work when the MCUs are not located in the same site.
                                  C) Geo cascading is designed to optimize the utilization of network resources.
                                  D) Capacity cascading is limited to MCU registered to the same ECS.


                                  3. Given the Raise-Hand option is enabled in the Scopia@ Desktop Administrator Client tab, when is this feature available during the conference?

                                  A) It is not available for regular users.
                                  B) It is only available when a participant is muted by the moderator.
                                  C) It is always available.
                                  D) It is available when the lecturer is in Participant mode.


                                  4. Which two statements regarding the use of UDP port and Tunneling options by the Scopia@ Desktop Client are correct? (Choose two.)

                                  A) When inside the company, the client will use UDP open ports.
                                  B) When inside the company's the client will use a tunneling mode.
                                  C) When outside the company's firewall, the client will use the UDP open ports.
                                  D) When outside the company's firewall, the client will use a tunneling mode.


                                  5. When iVIEW Management Suite is configured to use Directory Integration, how are users authenticated? (Choose three.)

                                  A) User Certificates are used
                                  B) Create users manually in iVIEW
                                  C) iVIEW supports Single Sign On for automatic login.
                                  D) IBM Domino authentication is mandatory tor accessing the iVIEW Management Suite for Domino users.
                                  E) iVIEW can authenticate users from the Active Directory server.


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: D
                                  Question # 3
                                  Answer: B
                                  Question # 4
                                  Answer: B,D
                                  Question # 5
                                  Answer: A,B,C

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