Salesforce Certified Platform Foundations - Plat-101 Exam Practice Test
Salesforce is built on objects like Account, Contact, and Opportunity.
What is a representation of an object?
What is a representation of an object?
Correct Answer: C
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Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.
Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?
Where should GCC' end users go to change to the Sales Console.
Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?
Where should GCC' end users go to change to the Sales Console.
Correct Answer: C
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Get Cloudy Consulting is rolling out Salesforce to its organization.
What should be used to allow additional field-level access to individual employees based on the their job duties?
What should be used to allow additional field-level access to individual employees based on the their job duties?
Correct Answer: A
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An organization wants to implement Salesforce into its business model. The requirements include:
* Operations management
* Program management
* Grantmaking
* Fundraising
* Marketing
* Engagement
Which cloud is preconfigured to handle all of these requirements7
* Operations management
* Program management
* Grantmaking
* Fundraising
* Marketing
* Engagement
Which cloud is preconfigured to handle all of these requirements7
Correct Answer: B
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A Salesforce associate is creating a report that needs to show changes uin a value over a series of point in time.
Which type of chart should the associate add to this report to help visualize these changes?
Which type of chart should the associate add to this report to help visualize these changes?
Correct Answer: C
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The Health Department wants to gain more insight into its patient data than what Salesforce Dashboards can provide.
Which Salesforce product should the department use?
Which Salesforce product should the department use?
Correct Answer: C
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A marketing manager wants to make the Reason Lost field required on the opportunity when he stage is changed to Closed Lost.
What should the salesforce associate do to enforce this requirement?
What should the salesforce associate do to enforce this requirement?
Correct Answer: B
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A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individuals have called in to the support center.
Which relationship on Case should the associate use?
Which relationship on Case should the associate use?
Correct Answer: A
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A Salesforce user met with the new Director of IT for their customer, Northern Trail Outfitters (NTO).
Where should the user add the new Director's information into Salesforce?
Where should the user add the new Director's information into Salesforce?
Correct Answer: B
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A Salesforce associate is preparing for a sales call and needs to review a specific report.
What is the most efficient way to navigate there?
What is the most efficient way to navigate there?
Correct Answer: A
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