GCP-GC-IMP by Genesys Valid Free Exam Practice Test

Question 1

You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?

A. Make sure you name the document in a way that is easy to search for. B. Add meaningful tags to the document. C. Add a priority of "high" to this document. D. Number the documents in such a way that this one appears at the top of the list.

Correct Answer: B

Question 2

What is the maximum file size that a user can upload into Genesys Cloud Documents?

A. 10 MB B. 2 GB C. 100 MB D. No Limit

Correct Answer: B

Question 3

Which architectural approach is used to develop a single application as a suite of small services?

A. Microservices Architecture B. Single Core Architecture C. Genesys Cloud Salesforce Architecture D. Monolithic Architecture

Correct Answer: A

Question 4

What are two methods for creating a conference call in Genesys Cloud?

A. With multiple active calls, click and drag an unselected call onto the previously selected call details. B. Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees C. Have all attendees call you. When all calls are active, click the Start Conference button. D. Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

Correct Answer: D

Question 5

You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A. Activity B. Documents C. Chat Icon D. Admin

Correct Answer: B

Question 6

You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?

A. The Hardware ID (MAC address) B. The phone model C. The Base Settings D. The phone name

Correct Answer: A

Genesys Cloud Certified Professional - Implementation - GCP-GC-IMP Exam Practice Test