CTL-001 by GAQM Valid Free Exam Practice Test

Question 1

Which of the following statements is true?

A. Conflict is always productive B. None of the above C. Conflict is never productive D. Conflict is sometimes productive

Correct Answer: D

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Question 2

What kinds of barriers can come between the listener and the speaker?

A. Noise B. Language C. Culture D. Any of these, and more

Correct Answer: D

Question 3

As a self-leader, you are responsible for:

A. Directing behavior of others B. Knowing your goals C. Arranging training for your team D. Knowing your teams ability to perform

Correct Answer: B

Question 4

All teams have:

A. Outing Schedule B. Ground rules that are agreed on beforehand C. One leader for everyone D. Specific meeting times

Correct Answer: B

Question 5

Which of the following is not a tool for better listening?

A. Asking questions to clarify your understanding B. Verbal cues (such as leaning forward or nodding) C. Helping the other person complete their idea D. Making eye contact appropriately

Correct Answer: C

Question 6

Negative cues are things that

A. Boosts the morale of the entire team B. Feed the negative voice in your head C. Help you recognize what not to do D. Distract you from what you want to do

Correct Answer: D

Question 7

Which of the following is an example of communication?

A. All of the above B. Two colleagues talking about a project C. A memo from the supervisor D. A barking dog

Correct Answer: A

Question 8

Which of the following statements is true about good supervisors?

A. All of the above B. They avoid making boastful statements C. They avoid acting superior D. They never accuse until they know the facts

Correct Answer: A

GAQM Certified Team Leader (CTL) - CTL-001 Exam Practice Test