NAHQ Certified Professional in Healthcare Quality Examination - CPHQ Exam Practice Test

An organization is shifting paradigms from top-down leadership to participatory management. The process of moving forward includes the four identified phases below:
gathering baseline data
evaluating effectiveness and improvement
making the commitment
implementing the program
Which of the following is the most logical sequence for these phases?

Which of the following is an example of a social determinant of health used to monitor a quality improvement initiative?

A blood transfusion study shows:
* 100 patients
* Transfusion time range: 2.5-5.0 hours
* 50% transfused within 4 hours
Which tool best displays the distribution of transfusion hours?

Within the strategic management process, which of the following actions is most relevant indetermining what projects are feasible for an organization?

A Pharmacy and Therapeutics Committee has reviewed the following control chart for presentation to a governing body:

Which of the following conclusions is most appropriate?

Reviewing organizational priorities, addressing regulatory requirements, and identifying goals for the next year are important components in the development of which of the following?

Which of the following best describes the technique of assessing the current level of performance and comparing it to the desired level of performance?

Which of the following represents a medicallyunderserved population?