IFMA Certified Facility Manager - CFM Exam Practice Test

What are the four phases of a strategy life-cycle model?

As VP of Facilities, your company has tasked you with right-sizing your portfolio's facilities operations.
Part of your analysis compares your team's performance against other similarly sized companies. What is this type of analysis?

You were tasked with preparing the Service Level Agreement and Key Performance Indicators for a contract.
What key characteristics should you consider when writing the Key Performance Indicators (KPIs)?

A company's CFO has instituted a new accounting system, whereby part of the facility management funding is distributed to each department. The facility manager will assess each department for rent, utilities, and services. What is the billing of these expenses called?

As the Facility Manager, you secured 5,500 square feet of Class A office space on a multi-tenant floor to support a two-year business initiative. To minimize capital investment, the space will be used with pre- existing furnishings, fixtures, and equipment. However, before you can move people into this space, you will need a certificate of occupancy. What system must be examined to obtain a certificate of occupancy?

When referring to the off-gassing of materials used within a building, what does the acronym 'VOC' stand for?

What is MOST important when creating a facility culture of safety and security?

The Facilities Management Department manages several service agreements related to environmental stewardship. When reviewing these service level agreements (SLAs), what should the Facility Manager consider?

You are tasked with building four conference rooms with standard conference features. The project scope and schedule are clearly defined. To minimize risk to the organization, what type of contract should be used to procure the needed services?

What is the best option to speed up the mail delivery process?