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ABPMP International Certified Business Process Associate (CBPA) - CBPA Exam Practice Test

Page: 1 / 21
Total 126 questions

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Question 1

The five phases of the BPM Lifecycle Framework align processes to strategy to enable operational execution by

A. Strategic alignment, analysis and design, execution, measurement and improvement B. Strategic alignment, modeling, analysis and design, measurement and improvement C. Strategic alignment, execution, measurement and improvement in primary processes D. Strategic alignment, design and planning, execution, measurement and improvement

Correct Answer: A

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Question 2

Which types of activities are included as part of business processes?

A. Value adding tasks, handoff tasks, and control activities B. Handoffs, non-value adding, and control activities C. Value adding activities, handoff activities, and control activities D. Legal and/or regulatory requirements, primary processes, and operational steps

Correct Answer: C

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Question 3

Which measurements are generally a function of one or more of the fundamental metrics?

A. Time, control, capacity, and plan B. Time, quality, resources, and variation C. Time, cost, capacity, and quality D. Time, capacity, debrief, and quality

Correct Answer: C

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Question 4

In which duties do process owners involve themselves?

A. Process owners may manage the process and how work gets done, but not necessarily the people who perform the work B. All business model transformations C. Process owners initiate efforts and define incentives, which ensure the process continues to deliver value to its customers D. All digital transformation projects

Correct Answer: A

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Question 5

Which statement is true regarding the processes selected for an analysis?

A. They should take place in a single department B. They should include processes with a high level of automation and few employees C. They should have the most impact on achieving the objectives of the organization D. They should include processes with a low level of automation and many employees

Correct Answer: C

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Question 6

Which is the BEST example of "process redesign"?

A. Designing from outside-in starting with customer interactions B. Identifying the maturity of the organization C. Strategic aligning of the organization D. Creating BPM structures within IT department

Correct Answer: A

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Total 126 questions

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