C-C4HFSM-91 by SAP Valid Free Exam Practice Test

Question 1

A company provides equipment that incorporates several sensors which can send data to the Internet.
How can I send data from the sensors to the FSM Cloud? Choose the correct answer.

A. You can develop integrations between these sensors and the FSM Cloud using APIs. B. You will need to buy an Internet-of-Things kit from Amazon.

Correct Answer: A

Question 2

Which duties a dispatcher has at least - using Field Service Workforce Management? Choose the correct answer.

A. Assign Service Call to a technician. 2.Release Assignment. 3. Set Service Call 'Financially complete' B. Assign Service Call to a technician. 2. Release Assignment. 3. Call technician C. Assign Service Call to a technician. 2. Enter Customers Address into Master data. 3. Release Assignment D. Open Serive Call. 2.Create assignment reservation 3. Set Service Call 'Financially complete' E. Assign Service Call to a technician. 2. Release Assignment. 3.Set Service Call 'technically complete'

Correct Answer: E

Question 3

You are an administrator responsible for maintaining setting at Account and Company level. Which of the following settings do you maintain at Company level? Choose Two correct answers.

A. Password policy B. User Groups C. Screen Configurations D. Business Rules

Correct Answer: C,D

Question 4

As a technician, you want to complete multiple activities. Which process allows you to do that in the SAP Field Service Management mobile app? Choose the correct answer.

A. Standard Checkout B. Save Efforts C. Complete Smarform D. Group checkout

Correct Answer: D

Question 5

As a technician, I need to buy material in addition to what I can use from stock. How is this requirement solved in the mobile application? Choose the correct answer.

A. You need to enter a purchase order on the mobile B. You need to enter a sales order on the mobile C. You need to call your back office for such types of material

Correct Answer: A

Question 6

What is a DTO? Choose the correct answer.

A. An upload tool to send data from Excel to the cloud B. A data transfer object in the Core systems cloud C. A date/time object

Correct Answer: B

Question 7

As an administrator, you can maintain setting at different levels. Which statements explain how you apply these settings? Choose Two correct answers.

A. You apply account-level settings to all databases. B. You apply company-level settings to all databases. C. You apply account-level settings to a specific database. D. You apply company-lavel settings to a specific database.

Correct Answer: A,D

Question 8

Which of the following are data object types that you can maintain in the master Data Module? Choose Three correct answers.

A. Smart form B. Item C. Service call D. Equipment E. Service contract

Correct Answer: B,D,E

Question 9

What is the "workflow step" feature (mad( all correct options)? Choose Two correct answers.

A. This feature does not help with automatic time recording B. With this feature. the technician only needs to set the service workflow step that he is currently at (e.g. travelling. working, break) and the app will automatically send GPS-location and time-stamps to the cloud C. With this feature the dispatcher will see in the planning board in which step the technician currently is

Correct Answer: A,C

SAP Certified Application Associate - SAP Field Service Management 19Q1 - C-C4HFSM-91 Exam Practice Test