Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills - 77-731 Exam Practice Test

In the Drafts folder locate the message that has the subject ''Workflow for review''. Insert the Customer Service Workflow image from the pictures folder below the body text. Send the message.
Correct Answer:
See below for solution.
Explanation
Locate and open the message. Put the curser at the end of the body text, click Insert tab - pictures- locate
"Customer Service Workflow" image from the pictures folder. Insert and send.
Remove ''Kim Ralls'' and ''Toby Nixon'' from Design'' contact group. Saves and close the contact group.
Correct Answer:
See below for solution.
* Search the contact group
* Select the ''Kim Ralls'' and ''Toby Nixon'' contacts and remove them one by one
* Saves and close the contact group
Reset the navigation pane buttons to the default settings.
Correct Answer:
See below for solution.
* On the Navigation Bar, click ...
* Click navigation options then click on Reset

Send a message to the ''Customer Service'' contact group that has the subject ''Company starts'' and voting buttons labeled ''Small ''Medium'' and Large''.
Correct Answer:
See below for solution.
Explanation
Create new message with the above mentioned recipient and subject. Click on Options - Voting buttons - Custom and then enter Small;Medium;Large (separated by semi colon) Close the dialog box and click on Send.