61451T by Avaya Valid Free Exam Practice Test

Question 1

Which live monitoring and trace commands are essential for real-time diagnostics in Communication Manager?

A. reset, restart, set time B. traceSM, list trace, monitor traffic C. backup, save translation, restore D. ping, traceroute, nslookup

Correct Answer: B

Question 2

How are changes to user profiles and roles typically administered in Communication Manager?
(Choose Two)

A. Through automated scripts run at scheduled times B. Through direct modifications on each handset C. Using batch files via the Command Line Interface D. Via the System Manager web interface

Correct Answer: C,D

Question 3

What role do Alarms, Error, and Event reports play in troubleshooting Communication Manager?

A. They provide real-time status of all active calls. B. They predict future system errors and failures. C. They archive old data for compliance. D. They help in identifying and diagnosing system issues.

Correct Answer: D

Question 4

How does the EC500 feature support mobile workforce management?

A. By increasing mobile device battery life during calls. B. By enabling GPS tracking of mobile devices. C. By providing remote access to office telephony features. D. By allowing real-time data syncing across devices.

Correct Answer: C

Question 5

What is the primary benefit of using a Uniform Dialing Plan (UDP) within an enterprise environment?

A. It provides automatic call recording for all users. B. It allows unlimited calls to be made within the enterprise. C. It simplifies management and use of the communication system. D. It reduces the need for a receptionist or operator.

Correct Answer: C

Question 6

What is the primary function of Avaya Aura Communication Manager within the core architecture?

A. To handle media processing tasks B. To serve as a routing and signaling server C. To manage user interfaces and client applications D. To provide external database connectivity

Correct Answer: B

Question 7

What unique capability does the Priority Calling feature provide in a corporate environment?

A. It allows certain calls to have precedence over others, ensuring they are handled first. B. It encrypts priority calls differently than regular calls. C. It prioritizes calls based on the importance of the conversation's content. D. It integrates with external databases for dynamic call prioritization.

Correct Answer: A

Question 8

How does the Meet-me Conference feature enhance collaboration within an enterprise?

A. By facilitating secure, encrypted communication channels for every meeting. B. By allowing spontaneous meetings without prior scheduling. C. By providing a platform for unlimited participants. D. By enabling users to connect through a common directory number.

Correct Answer: D

Question 9

How can a Class of Restriction (COR) be applied to a specific object in Communication Manager?

A. Through global system settings B. Via an external application C. Automatically based on user activity D. By assigning it directly to a user profile

Correct Answer: D

Question 10

How does the Extend Call feature contribute to enhanced customer service?

A. By allowing agents to continue conversations without interruptions, even when changing devices. B. By enabling call rerouting to the nearest agent geographically. C. By reducing the cost of calls made to customer service. D. By providing customers with direct lines to specific agents.

Correct Answer: A

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