500-443 by Cisco Valid Free Exam Practice Test

Question 1

A supervisor created a custom report, but none of his co-supervisors can access this report. What can cause the report to appear missing?

A. The report is missing Read permission. B. The filters of the report refer to Value Lists that have restricted permission. C. The report does not have a default view. D. The report definition is missing Execute permission.

Correct Answer: A

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Question 2

Which two components exchange data between Expanded Call Context Variables? (Choose two.)

A. CCE and CVP B. CUCM and PCCE C. CCE and Finesse D. CVP and Finesse E. Finesse and VXML Server

Correct Answer: A,D

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Question 3

Which two files are used to deploy Finesse custom gadgets? (Choose two.)

A. Python B. CSS C. C++ D. SON E. [JavaScript

Correct Answer: B,E

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Question 4

What is the maximum bytes (Data + Variable name) per payload in a PCCE deployment?

A. 2000 B. 2400 C. 2500 D. 4800

Correct Answer: C

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Question 5

What are two descriptions about web page accesses for a CUIC user or administrator? (Choose two.)

A. The Web URLs or pages are available for access, "Admin* page, "System* page, and a Reporting page. B. There is a limited view of activities based on agent size. C. The "Admin* page or OAMP site is used for the daily "admin.' D. The default user is defined upon installation of software and can be used to login to either page initially to perform the integration. E. The day-to-day admin tasks regarding users, security, and reports will be done on the reporting page.

Correct Answer: D,E

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Question 6

Which two nodes on the PCCE/UCCE script are responsible for routing calls to the VRU? (Choose two.)

A. Run VRU Node B. Send to VRU C. GS,Server,V D. CUCM E. Send to VXML

Correct Answer: A,B

Question 7

What are two core components of PCCE? (Choose two.)

A. Cisco ECE Services Server B. Agent PG A and B side C. CVP Call/VXML Server D. Cisco ECE Web server E. CVP Reporting Server

Correct Answer: B,C

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Cisco Advanced Administration and Reporting of Contact Center Enterprise - 500-443 Exam Practice Test