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Salesforce Certified Platform Strategy Designer Sample Questions:

1. The design team at Cloud Kicks is in the early stages of exploring an idea for a wearable device to track customers activity during workouts.
They employ footwear designers and manufacturing experts, but they lack an engineer experienced in consumer hardware, What should the strategy designer do to determine whether or not to pursue this product idea?

A) Perform secondary research on common hardware issues.
B) Hire an engineer with experience in consumer devices.
C) Conduct an expert interview in consumer device engineering.

2. Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.
What is needed from the strategy designer to inform a roadmap from MVP to mature offering?

A) Effort sizing and user story points
B) Phases of feature development
C) Instrumentation and POC prototypes

3. A strategy designer collaborated with the product design team at Cloud kicks and is now coming to the end of their discovery. Which technique should be used to frame the design challenge on the right problems?

A) Design "For an optimal experience..." questions.
B) Create "As a user, I should..." questions.
C) Construct "How might we..." questions.

4. Cloud Kicks wants to design a new line of service and has decided to conduct a Consequence Scanning workshop to assess the planned service development roadmap.
Which types of outcomes should result from a Consequence Scanning workshop"?

A) Issues to stop, start, or continue
B) Issues to act on, influence, or monitor
C) Issues to accept, object., or withhold

5. Cloud Kicks would like to use a business model canvas to evaluate the desirability, viability, and feasibility of a new service and identify a business model that will justify pursuing the idea.
Which part of the business model canvas represents desirability?

A) Customer segments
B) Key activities
C) Value proposition

Solutions: