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Guidewire ClaimCenter-Business-Analysts Exam Syllabus Topics:

TopicDetails
Topic 1
  • Claim Processes and Maintenance: This section focuses on end-to-end claims processes, organizational structure setup, line of business coverage configuration, claim intake procedures, and ongoing claim maintenance activities.
Topic 2
  • Claim Center Data Model and Adjudication: This domain examines ClaimCenter's data model architecture, claim setup, adjudication processes, financial terminology and concepts, and payment creation procedures.
Topic 3
  • Behavior Driven Development at Guidewire: This section introduces BDD methodology and its application in Guidewire implementations, focusing on collaborative development approaches and writing clear, testable requirements using BDD principles.
Topic 4
  • Quality Analyst Basics: This domain covers quality assurance fundamentals including driving quality throughout development, integrating quality from inception, risk assessment and mitigation, test strategy selection, and defect management processes.
Topic 5
  • Claim Center Financials Transactions: This section covers financial controls including payment approvals and holds, contact and vendor management, service request handling, and security framework with permissions and access control lists.

Reference: https://www.fiesttech.com/course/guidewire-claim-center-business-analyst

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Guidewire ClaimCenter Business Analyst - Mammoth Proctored Sample Questions:

Which scenario shows a Business Analyst (BA) demonstrating an important way to use Guidewire's Business Process Flows during a product implementation?

  • A. We will compare our Business Process Flow for First Notice of Loss (FNOL) to Guidewire's Business Process Flow for Reserve entry to identify whether process gaps exist.
  • B. We will not reference Guidewire Business Process Flows because we do not have the process flows for our current process documented to compare it.
  • C. We will be leveraging base configuration, so we will reference Guidewire's Business Process Flow for assignments to make changes to our business process for claim assignment.
  • D. We will use our Business Process Flow for First Notice of Loss (FNOL) to guide the development of custom configuration instead of Guidewire's Process for Flow FNOL because we would like to continue using our current process.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).

Which two components are necessary to create the check(s) using the wizard? (Choose two.)

  • A. Payee
  • B. Date of the claim
  • C. Payment tied to a reserve line
  • D. Payment tied to an activity
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).

To help manage new user setup, Succeed Insurance would like all manager-level employees to be able to add new users to ClaimCenter. Some managers are already assigned the Community Admin role, which has a set of permissions for the administration of the ClaimCenter community model that includes the permission to create new users.
Where are two places the Business Analyst (BA) can go to view the permissions assigned to manager-level users? (Choose two.)

  • A. Go to c:\GW10\ClaimCenter\build\dictionary\security\index.html to view the Security Dictionary
  • B. Go to c:\GW10\ClaimCenter\build\dictionary\data\index.html to view the Data Dictionary
  • C. Go to the Administration menu > Users & Security > Authority Limits
  • D. Go to the Administration menu > Users & Security > Users
  • E. Go to the Administration menu > Users & Security > Roles
Reveal Solution  Discussion  0

Correct Answer: A,E  🗳️

Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).

What two pieces of information enable the Business Analyst (BA) to trace back to the root cause of an issue?
(Choose two.)

  • A. The unique requirement numbers related to User Story
  • B. The unique Story Card number associated with the acceptance criteria
  • C. The Approver Notes on the Acceptance tab of the Adjudicate - Create and Maintain Exposures for Vehicle User Story Card
  • D. The change history on the Document Control tab of the Adjudicate - Create and Maintain Exposures for Vehicle User Story Card
  • E. The caution points indicated on the User Story Workflow
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).

When creating a new Personal Auto claim, Succeed Insurance would like to identify when Rideshare is the primary use for a vehicle. A Business Analyst (BA) thinks that Primary Use already exists as a typekey on the Vehicle Details screen.
What are two ways the BA can confirm whether this field is configured in ClaimCenter and, if it is, which values are available in the typelist? (Choose two.)

  • A. Open Guidewire Studio for ClaimCenter > Navigate to the Vehicle Details screen > Locate the Primary Use field to view its typelist.
  • B. Log in to ClaimCenter > Create a new Personal Auto claim > Navigate to Vehicle Details > Use keyboard shortcut CTRL + F to find information about the fields on the screen.
  • C. Access the Data Dictionary > Click the Data Entities link > Open the PrimaryUse entity from left-hand pane to view field details on the right pane.
  • D. Access the Guidewire ClaimCenter Application Guide > Go to section on Personal Auto Object Model which lists available entities.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

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