Exam Name: Unified Communications Architecture and Design Exam
Certification Provider: Cisco
Corresponding Certification: Cisco Specialist
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Updated: Jul 19, 2026
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Cisco 642-416 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Endpoint and Application Integration | - Voicemail and unified messaging integration - IP phone and endpoint design |
| Topic 2: Security and High Availability | - Redundancy and failover design - UC security architecture considerations |
| Topic 3: Call Control and Signaling Architecture | - Call processing models - Dial plan design considerations |
| Topic 4: Network Services for UC | - Quality of Service (QoS) design for voice/video - IP addressing and routing considerations |
| Topic 5: Voice and Video Infrastructure Design | - Cisco Unified Communications Manager (CUCM) deployment design - Gateway and trunk design (SIP, H.323, MGCP) |
| Topic 6: UC Architecture Fundamentals | - Cisco Unified Communications system components - Design principles and requirements gathering |
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